Frequently Asked Questions

Q: How can I check the status of my application?
A: Your most current application status can be found online. To check the status of your application, click View Profile & Jobs Applied at the top right of the page. Enter the email address used to create your account and your password, then click Sign In. Scroll down to the section titled Jobs Applied and click the arrow to expand this section. You will see a tile listing each job you have applied for and the status for that job. If you do not see any jobs listed, your application has not been submitted. Please check the section that says Saved Applications to see if you have any applications which have not been submitted. If there are no jobs in the Jobs Applied or Saved Applications Section, please click the Home tab to search and apply for positions of interest and for which you qualify.

Please note, we are unable to provide application status updates by phone.  For your convenience, your most up-to-date status can be found online following the steps above.

Q: How can I reset my password?
A: To reset your password, click View Profile & Jobs Applied at the top right of the page. Enter the email address used to create your account and then click the Forgot Password link. You will receive an email with instructions on how to reset your password. Please click the Forgot Password link one time only, as a new email will be generated each time you click the link, making the reset password link in the previous email inactive. Please note, Human Resources is not able to reset your password.

Q: Can I upload a resume?
A: Yes, you will have the opportunity to attach a resume or CV, and a cover letter. Once you have created an account and joined our Talent Community, you may attach a resume by clicking on My Documents and then Upload a Resume. Please be sure to click the Save button at the bottom of the page. If you do not see My Documents, click on View Profile & Jobs Applied at the top right of the page.

Q: How do I apply for a position?
A: To apply for a position, use the Search Jobs feature to find a position of interest and for which you qualify. Click the title of the job to view the job description and then click Apply Now. If you are not signed in or have not created an account, you will be prompted to do so before applying. Once you have completed your application, please take a moment to review before clicking Submit. You will need an active email address to create your account and apply for a position.

Q: What is the Talent Community?
A: The Talent Community is the first step in applying for jobs with Carolinas HealthCare System. It allows you to receive Job Alerts, which will be sent via email when new jobs are available matching your keyword or location search criteria.

Q: How do I create, modify or delete Job Alerts?
A: To create a job alerts, click on View Profile & Jobs Applied. At the top of the page, select the arrow next to Options and then click Job Alerts. Click Create New Job Alert. Enter Keyword/Location for your favorite searches and select the frequency of which you would like to receive notifications. Click the Create Alert button to save. To modify or delete a job alert, click on View Profile & Jobs Applied. Select the arrow next to Options and then click Job Alerts. Under the Actions column, click the eye to preview or modify the alert, or click the trash can to delete it.

Q: Why am I not receiving Job Alerts?
A: Some email providers may deliver Job Alert emails to your Spam, Junk, or Clutter folders. Check these folders per your email provider’s instructions, and add Carolinas HealthCare System to your “safe sender” whitelist if the Job Alert emails are being delivered to one of these folders.

The email address Job Alerts come from is Please do not send messages to this email address as it does not accept incoming messages).

Q: How do I set up an email account if I do not have one?
A: In order to apply for open positions, you must create an account and will need a valid email address. If you do not currently have an email account, conduct a web search for “free email” to find many email providers.

Q: Does CHS sponsor Visas and Green Cards?
A: Yes. The decision to sponsor a Visa or a Green Card is decided by the hiring manager.

If you have additional questions not answered above, please contact us at 704-631-0300 during normal business hours, Monday-Friday 8:00 a.m. to 5:00 p.m. EST.